Frequently Asked Questions
Can I change the wording on an existing design?
Yes. You are allowed one text revision per design. After that, you will need to pay for extra revisions. Check out the ADD ON section and purchase the TEXT REVISION/CHANGES listing. It is good for 1 revision.
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Can I send you a picture to add to my design?
Of course! Please make sure the images have clean backgrounds and are of high resolution. Please do not send a picture of a picture. Check out the ADD ON section and purchase the ADD A PHOTO listing. For photos that require extensive work, you MUST purchase PHOTO EDITING in addition to ADD A PHOTO.
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Are the packages or wrappers food-grade?
Short answer, no. The packages provided in the listing are not. However, I do have a food-grade option available for anything chip bag-sized and smaller. Please message me so that we can discuss size and pricing. You will then have to purchase a custom listing made for you specifically for you and your bags will arrive assembled and empty for you to fill.
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What is the fastest you can ship?
The speed of the shipment is based on the item itself and the time it takes me to create and assemble, as well as the current workload I have. I will always communicate with you about the timeline to make sure you receive your order when you need it. However, if you're unsure or are purchasing last minute, please check out the ADD ON section and pay the RUSH MY ORDER fee. Prior to purchasing, please message me to make sure that your order can be rushed. I work on favors in the order I've received them to make sure each customer receives the same time and attention for their party favors.
Please note with shipping, I may sometimes reuse boxes. This however does NOT affect the quality of your party favors inside.
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I have some ideas or a theme in mind that are not listed, and can I see them before making my decision?
Yes, I have the ability to do pretty much any theme you'd like. Even those that are not listed. Purchase the custom listing, we will discuss your theme and I will begin designing.
My already completed designs are for display, to help you with decision-making for purchasing. If you'd like a custom design, you'll have to purchase a custom listing under the DESIGNS FOR YOU section. We will discuss what your ideas are and I will work them out for you. Then I will send you a proof to make sure you're satisfied. If you are, perfect! If not, you are allowed one revision before approval. Any changes after that, you will have to go to the ADD ON section and purchase the TEXT REVISION/CHANGES listing.
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I would like to purchase a digital file and I'm unsure how to assemble it. Can you help me or provide instructions?
Of course! I can supply you with all of the information you will need for assembly. Simply send me a message and let me know you'd like instructions for assembly.
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Will my favors be on display?
Yes, it's possible, if pictures are taken of your order; there's always a possibility your favors will be displayed online. However, out of respect for privacy party favors with custom photos added (especially pictures of minors) will not be displayed without your permission and consent.
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Can I order bags from you that are assembled and NOT filled?
Yes! If you'd like to stuff the bags yourself, I can print and assemble them and leave the top open for you to fill and seal. Please message me about your options.
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Do you accept cancellations, returns, or exchanges?
Unfortunately, due to the nature of my items, I do not accept cancellations, returns, or exchanges. If there’s a problem with your order I will work to make sure you’re satisfied. Please see refund/return poilicy.
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I have allergies to smoke and/or pet dander.
No problem! I assemble in a SMOKE-FREE and PET-FREE environment.
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